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Boost employee retention with AI-driven communication skills practice in realistic role-playing scenarios

Unlock the power of interactive learning with AI avatars

Real-time feedback

The AI evaluates conversations, providing real-time feedback notifications for immediate improvement

Track progress

Track progress and ROI with personalized, session-specific feedback for employees and managers

TrainingLab transforms your existing training materials into:

interactive

real-time

AI-powered role-playing exercises

Schedule a demo

Why TrainingLab?

TrainingLab is a faster and a more engaging way to build communication skills and track ROI, making training more effective and measurable for today’s workplace

  • Efficiency: Training sessions are designed to be completed in about 15 minutes

  • Real-world practice: Feedback in real-time provides skill mastery 

  • ROI Measurement: Managers gain compliance data from employee progress 

  • Personalization: Customizable content for each company and personalized individual employee 

Unscripted speech interactions with AI avatars 

Real-time AI feedback

All-in-one progress monitoring dashboard 

Easily accessible through a computer monitor

TrainingLab is game-based, interactive, engaging, and a measurable learning experience that ensures that training is truly effective 

Use cases

Newly promoted managers

For first-time managers, learning to communicate in a different way will take skill and practice. There is a tendency to approach and interact with people in ways that have worked in the past. Some new skills are to encourage open communication and to learn from their staff. 

Younger employees

Although younger employees typically text, email, and connect through social media, they have excelled at being more personal, being more time-efficient, and empathetic. Training in face-to-face communication when working with co-workers, or customers from other generations may help them immensely. 

New employees

Every organization, and team has its own DNA. For new employees learning how each group communicates may seem daunting. When on-boarding new employees, training in communication preferences helps them understand how to navigate and adjust to the new environment quickly, and efficiently.  

Leaders and managers

Management sets the tone for organizational culture. Training refinement can include skills such as actively listening, conflict management, not communicating enough, assuming communication preferences, and checking their biases. 

Sales staff

Staff working in sales may have their own struggles with their communication styles when interacting with their team and customers. Skills such as customer rapport, patience, effective questioning, financial discussions, and negotiation may help immensely. 

Customer service

Customer-facing employees tend to get burned out. The emotional strain and pressure to provide a great customer experience is a leading factor. Negotiation, leading difficult conversations, active listening training can help staff feel empowered and supported.  

Any team or employees

All employees have encountered communication issues at the workplace. Skills that can provide guidance include active listening, conflict resolution, giving and receiving feedback, and cross-cultural communication to enhance interpersonal interactions and collaboration. 

Communication skills training is optimal for all areas of your organization, especially when facing customers: management leadership, customer service or sales

Management
Customer support
Sales

Training leader’s thoughts on TrainingLab

“

“I think you cannot move through business and build relationships without having
soft skills - so they're key to interacting with other people in a business setting.”

CarolChief of Staff
“

“Soft skills are extremely important because how you deal with
each generation is critical.”

JeffSenior Director, Training and Development
“

“You're doing that to enhance your organizational effectiveness because that's one
of the most important or one of the most important skills that anyone should have.”

GailGlobal Chief People Officer
“

"Interesting way of training employees at their speed. I could see this being really valuable for our team."

JoanVice President, Operations
“

“I see where you are going, and I like it. I feel like this is where we are going for L&D as an industry."

KayL&D Corporate Technology
“

"Really engaging. When done correctly, it has the potential to stick with learners."

JoshL&D Program Manager

Dynamic learning is the wave of the future

Each employee learns in their own way - at their own unique pace

Start your TrainingLab journey now

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